To our Customers and Friends

The last several weeks have brought unprecedented challenges to our lives and businesses and the team at AWD sincerely appreciate your continued support. As we navigate in this dynamic and concerning environment, we are continuing to place the health and safety of our customers, employees and the community at large at the forefront of everything we do.

FOR AWD CUSTOMERS WITH PENDING PROJECTS:

We recognize that many of our customers have projects underway and were expecting installation to be completed during this timeframe. AWD has been deemed a non-essential business at this time, therefore we are not able to proceed with your installation. When these regulations ease or change, we will contact you to reschedule at your convenience, keeping the safety of our customers and our staff in mind.

FOR CUSTOMERS CONSIDERING A NEW WINDOW AND DOOR PROJECT:

We remain open and available on the phone. While we recognize that your window or door project may not be at the forefront of your mind today, we are still open and available to discuss your needs so we’re ready to proceed when it is safe to do so. In the interest of the safety of our teams and the public, we have closed our showrooms and are adjusting our standard in-home consultation process to be a virtual, online experience. If you have a computer or a tablet, a tape measure and 30 minutes of time to connect with one of our experts, we are still able to provide you with an estimated price to consider. We will confirm your estimate once we are able to measure at the home.

If you are at home and finding yourself with some time to think about that window or door project please book an online appointment to get an estimate here.

We appreciate your continued interest and trust in us as we navigate these times. We look forward to providing you the service AWD is known for even under these extraordinary circumstances.

Sincerely,

Anthony Riccobono
Owner
Authentic Window Design