The measurements Frank took for each window was perfect. The installation team arrived early even though we had a storm the day before. They covered the floors to keep the house clean, taped off the work area, removed and installed the new windows. The team went above and beyond, they made sure my wife and I would be happy in the end. This is I think the third time I used Authentic Window Design for new windows and installation, I am certain to use them again for additional windows that need replacing.
Maggie, thanks everything is excellent!!! Thank you so much.
I have been very satisfied with the professionalism of the AWD team. Very well managed organization. Vlad and team do a great job of installation.
Mario Lofaro provided excellent and prompt service for our Marvin door. Another installer installed our Marvin glass door several years ago. In recent times, we were having problems with the door and called Authentic Windows for service. Mario was our service technician. Mario was very diligent in helping to correct the sticky door issue and whatever else seemed to be causing the door to be out of alignment. Moreover, Mario was very courteous and neat. We would highly recommend Mario to anyone who wants excellent and diligent service for their Marvin product. I would give Mario 10 ⭐️. Thank you for your stellar service.
Recently, I contracted with Authentic Window Design to replace virtually all of the windows in my house with new Marvin windows. The timing became a problem when my son and his wife moved into my house while they were between apartments. The problem was that they had a baby on its way and he ended up arriving during the week the windows were to be installed. AWD shifted its schedule so that all of the windows were installed during the three days that the new baby was in the hospital. He arrived to a clean, secure home, never knowing that his grandparents’ house used to have old, drafty windows. The Marvin windows that AWD installed were everything I had been promised and more. The installation process was painless for my family. The house was perfect afterward. The windows are easy to clean. The wood frames look beautiful. They have made a big difference in the whole appearance of my home, both inside and out.