Schedule a free consultation: 914.644.4800
Schedule a free consultation: 914.644.4800
Taking the necessary steps to maximize the optimal outcome.
The Quality Assurance Program takes action early in the project to avoid unnecessary project delays and cost overruns by addressing installation methods, quality of manufacturing, field application of accessories, and more.
For first time users or those not familiar with Marvin products, the TC will set up a pre-installation meeting with you and the installation crew to go over product installation techniques and tips. Meetings can be done the day of the delivery or prior to delivery by appointment.
As early as possible before siding and interior trim are applied, AWD visits the jobsite to assess units for manufacturing quality, installation, and concerns that may affect warranty issues.
After the meeting, AWD answers questions and demonstrates corrective measures recommended by Marvin. We may also replace select parts and make adjustments, as needed.
Even after project completion, if parts need to be ordered, the process is expedited. Our goal is to ensure the lasting performance and long-range success of your Marvin and Integrity installations.
Homeowner
Authentic Window Design made the entire window replacement process seamless from start to finish. The new windows not only look stunning but have also made our home more comfortable and energy efficient. I couldn’t be happier with the quality, craftsmanship, and professionalism of their team.
We invite you to visit our showroom and experience the difference for yourself, or schedule a private consultation for a more personalized approach.